Last updated: September 2026
All Caelum Contracts subscription purchases — including Core and Prime tiers, whether billed monthly or annually — are non-refundable. Once a payment is processed, no refunds, credits, or prorated reimbursements will be issued for partial or unused billing periods.
You may cancel your subscription at any time. Cancellation stops future recurring charges but does not refund the current paid period. You will continue to have access to the Service until the end of the billing cycle you have already paid for.
Caelum Contracts provides immediate access to proprietary procurement intelligence, automated analyses, and research tools upon subscription. Because the Service is delivered digitally and can be used in full from the moment of purchase, we are unable to offer refunds.
If you believe you were charged in error or billed incorrectly, please contact us through the in-app support channels. We will review and, where appropriate, correct verified billing errors.
We encourage you to contact us before initiating a chargeback. Unwarranted chargebacks may result in suspension of your account and access to the Service.
Questions about this Refund Policy can be directed to the Caelum Contracts support team at info@ccontracts.app.